Datatek Pacific
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Grading Guide

Grading Guide on Ex-lease Devices

Grade A or Excellent Condition:

  • Minor or no visible marks.
  • Low or medium status of usage.
  • Unit is 100% functional tested and passed and comes with warranty.

A- or Good Grade:

  • Visible marks and medium traces of usage
  • Small chips or small dents at the outer edges
  • Minor Faded Keyboard Keys
  • The unit is 100% functional tested and passed and comes with warranty.

B Grade or Acceptable Grade:

  • Visible marks and scratches and minor blemishes
  • Visible Dings dents at corners of the device.
  • The unit is 100% functional tested and passed and comes with warranty.

✓ Due to Glossy finish of MacBook’s, Chromebooks, and Laptops it is very normal to have
visible scratches. These can appear even when devices brand new with just 1-2 days usage if
not used or covered by smooth cloth or pad underneath. Its very common to have small
scratches and marks on ex-lease MacBook’s, Chromebooks, and Laptops
✓ All devices, irrespective of the grading and are tested, passed all the technical functionality
test with 100% pass and working conditions.
✓ The battery condition is very good and in excellent health condition considering these are exlease devices and our devices are of one the ‘the best ‘in the market for battery health. We
use sophisticated software to test batteries, faulty ones are discarded in initial stages and
allowing us to choose ONLY healthy condition battery units.

Warranty:

All our ex-lease or refurbished products in A Grade and A- Grade devices carry 12 months warranty
(365 days) hardware only, return to base (RTB) warranty and Acceptable Grade carry 3 months
warranty (90 days) hardware only, return to base (RTB) warranty. New products come with 12-
months/1 year of manufacturer warranty as per terms and conditions stated by manufacturing
company viz Apple, Samsung, HP, Lenovo, Acer, Etc. Warranty period starts from the date of invoice
generated. If you have purchased additional warranty of 12 month to 36 months, then that number
of months of warranty applies from the date of invoice generated